Returns & Exchanges
At Speediance, we are committed to your fitness journey and offer a 30-day return window to ensure your smart home gym equipment perfectly fits your lifestyle and training goals. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges on all eligible hardware and accessories.
Return Process
- 1.Initiate Your Request
Contact our dedicated support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Pack Your Equipment
Securely pack your Speediance device and all included accessories in the original packaging to prevent damage during transit and ensure a full refund.
- 3.Schedule a Pickup
Once your return is approved, we will coordinate with our specialized logistics partners to schedule a convenient home pickup for your large fitness equipment.
- 4.Inspection and Refund
After our technicians inspect the returned unit for quality assurance, your refund will be processed back to your original payment method within 7-10 business days.