Frequently Asked Questions
Everything you need to know about your Speediance smart home gym experience.
What is the weight capacity of the Speediance Gym Monster?
The Gym Monster provides up to 220 lbs (100 kg) of digital resistance, which can be adjusted in 1 lb increments for precise training.
How long does shipping take for heavy equipment?
Standard shipping typically takes 7-14 business days. You will receive a tracking number as soon as your unit leaves our warehouse.
Do I need a monthly subscription to use the device?
Speediance offers a lifetime free membership for basic features, though premium AI coaching and advanced data analytics may require a paid subscription.
What is your return policy for smart gym units?
We offer a 30-day risk-free trial. If you are not satisfied, you can return the unit in its original packaging for a refund, minus shipping and restocking fees.
Does the equipment require professional installation?
No, Speediance is designed as an all-in-one 'plug and play' unit. It requires no wall mounting or complex assembly, making it ready to use out of the box.
What kind of warranty is included with my purchase?
Every Speediance machine comes with a 2-year limited warranty covering the main screen and motor, and a 12-month warranty for accessories.